Apartment
- 4 Single beds
Hotel · Krakow · Lesser Poland
Hotel Grand Felix
A 3-star hotel on the outskirts of Krakow, close to tram links and known for exceptionally helpful staff.
- Staff rated 9.3 out of 10
- Free parking on site
- Easy tram access to the city center
8.3
Great
1844 reviews
Booking.com 8.3 · 1844 reviews
About
Hotel Grand Felix
Hotel Grand Felix sits on the eastern edge of Krakow, in the Osiedle Zlotej Jesieni district. It is a 5-minute walk from the Church of Our Lady Queen of Poland and well placed for trams into the city center. The hotel has a restaurant, a bar, and a coffee shop, plus meeting facilities for business guests.
Rooms are straightforward and carpeted, with heating and flat-screen TVs. The hotel offers 24-hour reception, express check-in/out, luggage storage, and a paid shuttle service. Parking is available on site, and the whole property is no-smoking. Pets are not allowed.
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Staff who go the extra mile — Repeatedly praised for being friendly, helpful, and accommodating – from allowing a guest without a passport to check in to assisting with long stays.
- Free, secure parking — Guests highlight the convenience of on-site parking, which is free and feels safe.
- Easy tram links to the center — A tram stop within walking distance (tram 14 goes straight into Krakow's center), plus a bus stop right outside the hotel.
- Excellent value for money — With prices from £52 and strong ratings across rooms, service, and facilities, guests repeatedly call it exceptional value.
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Worth weighing
4 to weigh- Wi-Fi can be unreliable in rooms — Two separate reviews note that the internet connection in the room did not work well.
- Location is away from the old town — The hotel sits on the outskirts of Krakow, so you'll need a tram or taxi to reach the main sights – though links are good.
- Comfort rating is the weakest category — At 7.9, it's the lowest of all rated categories, suggesting rooms may feel basic or less plush than other aspects of the stay.
- No pets allowed — The hotel does not accept pets, so travelers with animals will need to look elsewhere.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Large Single Room
- 1 Single bed
- Shower
- Heating
Guest Room
- 2 Single beds or 1 Double bed
- Shower
- Heating
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- Luggage storage
- Lift
- No smoking on site
- Rooms/ Facilities for disabled
Parking & Transport
- Parking
- Paid shuttle service
Food & Drink
- Restaurant
- Bar/ Lounge area
- Coffee shop
- Packed lunches
- Special diet menus
Services
- Room service
- Housekeeping
- Laundry
- Express check-in/ -out
- VIP check-in/ -out
- Safe deposit box
- 24-hour security
Room Amenities
- Flat-screen TV
- Heating
- Free toiletries
- Carpeted floor
- AM/FM alarm clock
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Family
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.3/10 from 1,844 reviews
Booking.com · 8.3 · 1844 reviews
8.3Verified guest“The wake-up call was a nice touch, the bed was comfortable, and the bathroom was roomy. The location was quiet and easy to reach by tram or taxi.”
8.3Verified guest“The staff went above and beyond throughout our stay. The location was strategic – on the outskirts of Krakow but close to the center and the tram stop.”
8.3Verified guest“A really positive experience during our holiday. The location suited us perfectly, and we had brunch at The Lord High Admiral nearby.”
8.3Verified guest“I had a comfortable stay. The single room was welcoming and had everything I needed – central heating, a TV with many channels, and a writing desk.”
8.3Verified guest“We liked the location and the rooms. The staff were helpful, and that's why we'd recommend it.”
8.3Verified guest“The wake-up service was convenient, and the hotel was perfectly placed near the city center.”
04 — Location
Getting around Krakow
The property sits in Krakow.
Getting around: The hotel is on Osiedle Zlotej Jesieni, with a bus stop right outside and a tram stop within walking distance. Tram 14 takes you directly into the city center.
Nearby: Church of Our Lady Queen of Poland is a 5-minute walk away. For meals, guests recommend The Lord High Admiral, a nearby restaurant.
Osiedle Zlotej Jesieni 12, Krakow, Lesser Poland, Poland
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 47 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 until 23:59, and check-out is by 10:00.
Is parking available at the hotel?
Yes, parking is available on site, and guests have described it as free and secure.
Are pets allowed at Hotel Grand Felix?
No, pets are not allowed at the hotel.
Does the hotel have a restaurant?
Yes, the hotel has a restaurant, a bar/lounge area, and a coffee shop. Guests have praised the breakfast and found the restaurant's prices fair.
How do I get to the city center from the hotel?
There is a bus stop in front of the hotel and a tram stop within walking distance. Guests mention tram 14 goes directly into the city center.
Is there Wi-Fi available?
Wi-Fi is listed as an amenity, but some guests have reported that the connection in the rooms can be unreliable.
The bottom line
Hotel Grand Felix earns its place for travelers who prioritize friendly service and a good night's sleep over being in the thick of the old town. With free parking, easy tram access, and a price that undercuts most of central Krakow, it's a thoughtfully run base for seeing the city on a budget.
8.3A practical, well-run choice for value-focused travelers who don't mind a short tram ride to the center.
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